FAQ

Frequently Asked Questions

Do you work with insurance companies?

No. We have seen that many international insurances reimburse our clients, and Dutch insurance companies tend to reimburse 50 - 80% of the costs (see https://contractvrijepsycholoog.nl/vergoedingen-2021/). If you have a resitutiepolis Dutch insurances pay 100% of the treatment with exception of the yearly own risk costs. We are a private practice that is considered an out-of-network provider. What that means, is that you will pay for sessions and seek potential reimbursement from your insurance. Depending on your plan you may receive full, partial, or no reimbursement, so we recommend you contact your insurance about your plan and provide Patric Esters' credentials. We decided 
this because we were spending more time negotiating agreements with insurances to get paid for work we had done, rather than offer counseling for our clients. Moreover, we believe that insurance companies shouldn't decide which treatment ought to be reimbursed and for how many sessions, but that should be decided by the psychotherapist and the client. 
If you prefer to keep complete anonymity by paying yourself and not informing your insurance, that is also possible.

Do I need a referral letter from my GP / family doctor?

Only if you want your insurance to cover the costs. Though we encourage you to speak to your doctor about all medical and psychiatric concerns, it is not necessary to ask for a referral letter. Please note that for insurance reimbursement a referral letter is required.

Are your services confidential?

Yes, absolutely. Everything that you share will remain confidential. Your insurance will only know if you let them know. We only breach confidentiality if we are legally obliged to do so, or in case a client or someone else is in imminent danger - please note that this tends to be highly unlikely.

Do I have to have a clinical diagnosis to receive counseling? 
No. Different than most Dutch clinics, where you have to have a DSM-5 diagnosis before getting support, we do not label our clients unless necessary or if there is an added value. 

What happens if I miss my appointment?
Unfortunate things can happen, so please inform us as soon as possible if you cannot make an appointment. If you have not cancelled 24 hours in advance we will request the full session fee.

I think my son/daughter needs support, how do we proceed?
First, speak to your child before deciding for them, especially if they are teenagers. 
For anyone under 16 years of age, we are legally required to have the signed permission of both parents/legal guardians. Otherwise, we cannot help you. We will provide you with all the intake forms before our first meeting. Please bring them signed with you to our first meeting.

What happens in the first meeting?
In our first meeting, an intake is conducted where all basic information is gathered in order to start the therapeutic process. For children, Patric first speaks with parents and child together and then gives the option to speak alone with the teenager. Sometimes this helps, as teenagers may not want to share all of their concerns in front of their parents and vice versa.

Is there a waiting list?
Please e-mail us to know if there is a current waiting list.

Do you offer clinical internships?

Not currently.

Do you offer consultations and/or supervision for other psychologists?
Yes.

 

Do you offer lectures, trainings and workshops for organizations/companies?
Yes. I regularly work with organizations regarding (expat) mental health and wellness topics, stress, anxiety, TCK's and multicultural communication, empathy, psychotherapy, and parenting. I have worked with multinationals, international schools, NGO's, and universities. Email us with your request and options to schedule a call.